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Data Security & Trust
Privacy Policy
Last Updated: August 2026 | Effective for all Gjanand Sarkar users
1. Information We Collect
When you use Gjanand Sarkar (our website, mobile applications, or subscription services), we collect information essential to fulfilling your orders:
Personal Identifiers: Name, phone number, email address, and delivery location/apartment details.
Order & Subscription History: Products purchased, recurring delivery schedules, and delivery slot preferences.
Payment Information: Processed securely through RBI-licensed payment gateways (Razorpay). We do not store credit/debit card numbers or CVV on our servers.
2. How We Use Your Information
We utilize the collected information strictly for:
Fulfilling daily morning doorstep delivery routes between 5:30 AM and 7:30 AM.
Sending automated WhatsApp/SMS order confirmations, dispatch alerts, and subscription renewal notices.
Preventing fraudulent transactions and ensuring marketplace security.
Continuously improving product quality, partner performance and app performance.
3. Data Protection & Sharing
We value your trust deeply. We NEVER sell or rent your personal information to third-party advertisers. Your information is shared only with:
Authorized Delivery Executives: Exclusively for navigating to your registered doorstep address.
Payment Aggregators (Razorpay): For secure end-to-end tokenized transaction settlements.
Legal & Regulatory Authorities: When strictly mandated by Indian law or applicable sector regulators.
4. Your Rights & Account Controls
You have the right to review, modify, or request deletion of your saved addresses, account details, and subscription history at any time. Simply visit your Profile settings or email us at care@gjanandsarkar.com.